Ordering From Shanti Halu Om
Thank you for visiting Shanti Halu Om. To purchase items from our store please navigate to the Online Store by following the Shop Shanti
Halu Om link in the upper left side of the home page (or simply click the link above). You will then be able to browse all merchandise
available in our two departments: Yoga Products and Nysa Collection. When you find items you would like to purchase simply click on the
'add to cart' link. Once you have added a product to your shopping cart you can update the quantity of items, delete items and checkout. If
you experience any problems during your shopping experience please contact our customer care department at
CustomerCare@ShantiHaluOm.com.
Shipping Information
Shanti Halu Om offers UPS ground shipping for the Continental US and Canada only. Please note that UPS does not ship to PO boxes,
and does not offer delivery on Saturday or Sunday. We strive to ship orders within 2 business days of confirmation of receipt.
Tracking Your Order
Once you have placed an order, Shanti Halu Om will send you a confirmation of your order via email. If you require a tracking number for
your order, please contact our customer service department at Admin@ShantiHaluOm.com
Florida Sales Tax
Shanti Halu Om is required by law to collect 6.5% sales tax on orders shipped to Florida.
Out of Stock/Back Orders
Shanti Halu Om aims to keep all product quantities on our website updated. However, due to the extremely unique nature of our products
and the limited quantities in which they exist, sometimes items listed on our site are out of stock or are on back order. If Shanti Halu Om
receives an order with an item from our 'Yoga Products' department that is out of stock, we will contact with you within 2 business days to
inform you of a possible 'in stock' date and request a confirmation for a back-order. If you purchased an item from our Nysa Collection that
is out of stock, we will contact you within 2 business days request a confirmation for an exchange or refund.
Return Policy
Our Policy
Shanti Halu Om strives to provide our customers with the best products and service possible. If for any reason you are not satisfied with
our products, we will accept exchanges or returns of any unused or defective merchandise, within 14 days of receipt of your order. A refund
will only be given to a customer if the product was purchased directly from ShantiHaluOm.com.
Instructions for returning products to Shanti Halu Om
1) Please email our Customer Service Department at Admin@ShantiHaluOm.com. We will send you an exchange/return authorization
number that you must affix to the outside of your return package, as well as a return form that is to be filled out and enclosed with return
merchandise. If exchanges/returns are sent to us without the exchange/return authorization number they will be refused and returned to
the sender.
Email Instructions: In the subject of your email, please write "exchange/refund." In the body of your email, please include your invoice
number, and your first and last name. If you are exchanging a product, please be sure to include the item name, quantity, color, and size (if
applicable) of the item you would like.
2) We highly recommend shipping your exchange/return items with a carrier that provides insurance and a tracking number. Shanti Halu
Om will not be responsible for packages lost in transit.
3) Shanti Halu Om will not issue refunds for shipping charges. Shanti Halu Om will pay for shipping and handling charges for an
exchange item we ship to you.
4) Your request will be processed within 2-3 weeks from the time we receive your package.
Return Address: Shanti Halu Om
Attn: Customer Care
PO Box 1848
Orlando, Florida 32802
Privacy
Shanti Halu Om respects your privacy! We will never share your personal information (name, email, address) with anyone. We collect your
billing and shipping information so that we can process and ship your orders. We collect your phone number in the event we need to
contact you about an order. We use your email address to inform you about your product orders and also to keep you up to date with news
about Shanti Halu Om.
Secure Online Shopping
Ordering online at ShantiHaluOm.com is safe! The entire checkout process of your order takes place on a secure server that uses
advanced encryption technology ensuring that all of your personal information including your address and credit card number is encrypted.
.
Thank you for visiting Shanti Halu Om. To purchase items from our store please navigate to the Online Store by following the Shop Shanti
Halu Om link in the upper left side of the home page (or simply click the link above). You will then be able to browse all merchandise
available in our two departments: Yoga Products and Nysa Collection. When you find items you would like to purchase simply click on the
'add to cart' link. Once you have added a product to your shopping cart you can update the quantity of items, delete items and checkout. If
you experience any problems during your shopping experience please contact our customer care department at
CustomerCare@ShantiHaluOm.com.
Shipping Information
Shanti Halu Om offers UPS ground shipping for the Continental US and Canada only. Please note that UPS does not ship to PO boxes,
and does not offer delivery on Saturday or Sunday. We strive to ship orders within 2 business days of confirmation of receipt.
Tracking Your Order
Once you have placed an order, Shanti Halu Om will send you a confirmation of your order via email. If you require a tracking number for
your order, please contact our customer service department at Admin@ShantiHaluOm.com
Florida Sales Tax
Shanti Halu Om is required by law to collect 6.5% sales tax on orders shipped to Florida.
Out of Stock/Back Orders
Shanti Halu Om aims to keep all product quantities on our website updated. However, due to the extremely unique nature of our products
and the limited quantities in which they exist, sometimes items listed on our site are out of stock or are on back order. If Shanti Halu Om
receives an order with an item from our 'Yoga Products' department that is out of stock, we will contact with you within 2 business days to
inform you of a possible 'in stock' date and request a confirmation for a back-order. If you purchased an item from our Nysa Collection that
is out of stock, we will contact you within 2 business days request a confirmation for an exchange or refund.
Return Policy
Our Policy
Shanti Halu Om strives to provide our customers with the best products and service possible. If for any reason you are not satisfied with
our products, we will accept exchanges or returns of any unused or defective merchandise, within 14 days of receipt of your order. A refund
will only be given to a customer if the product was purchased directly from ShantiHaluOm.com.
Instructions for returning products to Shanti Halu Om
1) Please email our Customer Service Department at Admin@ShantiHaluOm.com. We will send you an exchange/return authorization
number that you must affix to the outside of your return package, as well as a return form that is to be filled out and enclosed with return
merchandise. If exchanges/returns are sent to us without the exchange/return authorization number they will be refused and returned to
the sender.
Email Instructions: In the subject of your email, please write "exchange/refund." In the body of your email, please include your invoice
number, and your first and last name. If you are exchanging a product, please be sure to include the item name, quantity, color, and size (if
applicable) of the item you would like.
2) We highly recommend shipping your exchange/return items with a carrier that provides insurance and a tracking number. Shanti Halu
Om will not be responsible for packages lost in transit.
3) Shanti Halu Om will not issue refunds for shipping charges. Shanti Halu Om will pay for shipping and handling charges for an
exchange item we ship to you.
4) Your request will be processed within 2-3 weeks from the time we receive your package.
Return Address: Shanti Halu Om
Attn: Customer Care
PO Box 1848
Orlando, Florida 32802
Privacy
Shanti Halu Om respects your privacy! We will never share your personal information (name, email, address) with anyone. We collect your
billing and shipping information so that we can process and ship your orders. We collect your phone number in the event we need to
contact you about an order. We use your email address to inform you about your product orders and also to keep you up to date with news
about Shanti Halu Om.
Secure Online Shopping
Ordering online at ShantiHaluOm.com is safe! The entire checkout process of your order takes place on a secure server that uses
advanced encryption technology ensuring that all of your personal information including your address and credit card number is encrypted.
.
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